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If the company offered a guarantee, first try to get them to honor it. Follow their instructions for obtaining a refund to the letter if possible.

If you paid by credit card, call your credit card company, explain the situation, and ask if they can charge back the amount.

If you paid by check, you can put a stop payment on the check, but only if it hasn't already been cleared.

Report the scam. Following are some good places to do so:

  • http://www.scamwatch.com/forms/report.html
  • http://www.bbb.org/complaints/company.asp
  • Email uce@ftc.gov to report unsolicited commercial email “get rich quick” schemes.
  • Email the National Fraud Information Center at nfic@internetmci.com
  • Email the Internet Fraud Center at fraudinfo@psinet.com
  • Email the US Postal Inspection Service at fraud@usps.gov or customer@email.usps.gov to report unsolicited chain letter email scams.
  • Call PhoneBusters at 1-888-495-8501 to report telemarketing fraud.
  • For AOL members, email TOSSpam@aol.com to report spam email.
  • For Compuserve members, email compuserve@austintx.net
  • Email webmaster@bookrealm.com to report writing/publishing scams.

Stay safe! It's a jungle out there!

Michel Fortin

Chief Experience Officer at Supportibles, Inc.
A copywriter and consultant for close to 30 years, Michel was instrumental in selling millions worth of products and services. His most notable success is a salesletter that sold over a million dollars online on launch day. Today, Michel is a best-selling author, in-demand public speaker, and highly sought-after marketing consultant. Get his free report, "The 10 Commandments of Power Positioning," at Supportibles.com.

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