Meet the Team
About the People Handling Your Support Needs
Yves Besner | CEO
Yves is a dedicated CEO that works on keeping the team focused on quality service and support for our clients while managing growth and development. As a black belt in Kung-Fu, Yves understands the benefits of hard work and discipline, and how they help him—and the company—achieve goals and realize ambitions. He enjoys building meaningful partnerships and relationships with clients and customers when it comes to outsourcing customer service, and works to bring that level of quality of commitment to all aspects of the business.
When he’s not in the office, Yves is a hard guy to track down, and is just as likely to be found on his speed bike alongside his friends as he is flying a plane through the Outaouais.
Jonathan Guimont | COO
As Chief Operating Officer, Jonathan oversees projects to ensure the company delivers top-quality work with unmatched customer service. His knowledge of IT, sales, marketing, growth hacking, software, and network infrastructures make him a perfect fit for managing the many aspects of customer service outsourcing. Jonathan’s got an analytical mind that lets him find innovative solutions to problems, and he doesn’t hesitate to jump in and get the job done. In fact, it’s likely that by the time you notice a problem, Jonathan’s already found a solution!
As an entrepreneur in the digital world since 1999, Jonathan’s matched his technical knowledge with a passion for legal matters, and business development. He’s been involved with a number of high-tech mergers and acquisitions that give him tremendous insight into how your company can grow.
When he’s not in the office, Jonathan is either off enjoying the outdoors, practicing his bow hunting, driving fast cars and motorcycles, or fighting speeding tickets in court!
Michel Fortin | President
An internationally-recognized expert in marketing, communications, and copywriting, Michel brings his near-30 years of experience to every job and client with Supportibles. He’s always working to help take your business to the next level and beyond, and uses proven strategies developed over years of experience and hard work to generate real and quantifiable results.
In addition to his marketing work and work as President of Supportibles, Michel’s also a best-selling author and highly sought-after public speaker. He’s shared stages around the world with business and marketing experts like Jay Abraham, Jay Conrad Levinson, Mark Victor Hansen, Joe Vitale, Dan Kennedy, and many, many more.
In his spare time, Michel can be found sticks in hand behind a drum kit, or training for his next powerlifting competition; in fact, he’s a national record holder with the Canadian Powerlifting Federation!
Andre Errett | Operations Manager
Andre ensures Supportibles delivers top-notch customer service. With over 25 years in customer service across multiple industries, he knows what customers are looking for. More importantly, he understands what's important to you: keeping your customers on-board and happy!
Andre brings his expertise in multidisciplinary complex project implementation, account management, and operations to many aspects of business. At the end of the day, this expert knowledge supports his clients and their success. A hard worker, Andre is always willing to push the envelope with his client-centric approach. He has extensive experience in both the private and public sectors, and has worked with prominent companies both nationally and internationally. Andre is an out-of-the-box thinker that delivers on his promises.
When he's not busy implementing projects and business development activities, you can find him organizing events and activities for his young family, racing on local motorcycle tracks, or training in a martial arts facility.