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If the company offered a guarantee, first try to get them to honor it. Follow their instructions for obtaining a refund to the letter if possible.

If you paid by credit card, call your credit card company, explain the situation, and ask if they can charge back the amount.

If you paid by check, you can put a stop payment on the check, but only if it hasn't already been cleared.

Report the scam. Following are some good places to do so:

Stay safe! It's a jungle out there!


Contributor at Supportibles, Inc.
Since 1999, Supportibles has been offering office and customer support outsourcing services to businesses and websites that wish to outsource their customer service, project management, and marketing and sales assistance tasks. Whether you wish to outsource customer care or simply need assistance with your online marketing, Supportibles can help! Ask for your free quote today.