If Your Business is Struggling, Learn How Outsourcing Can Help You Keep Your Focus on the Things That Matter
While starting a new business can be scary, maintaining one is arguably scarier.
Small businesses often don’t last due to the sheer strain and pressure one faces with the constant challenges presented on a daily basis. It’s downright hard to run a business and focus on growth when you’re neck deep in business operations.
If you’re concerned that your business is failing, then you need help before it’s too late.
Common signs that a business is failing include:
- You aren’t keeping customers;
- Your sales are down; and,
- You can’t afford to pay bills and vendors.
If you are currently experiencing one or more of these, it’s time to start thinking of alternative solutions. With the help of business outsourcing, you can stick to what you do best and let the experts take care of everything else, giving your business the boost that it needs.
What’s Causing the Struggle?
Here are several reasons why your business might be failing:
1. Marketing Efforts That Aren’t Hitting the Mark
While you might be an expert in your industry, you may not have picked up the necessary marketing skills along the way. Knowing how to market well to reach your target audience comes with a lot of knowledge, research, and most of all, experience. Trying to market based on trial and error just won’t cut it.
The key to attracting more customers and keep your business going is to invest in effective marketing strategies or risk losing your customers to the other guy.
2. Not Getting to Know Your Customers
If you don’t really have a clear idea of who your customers are, what they need, and how you can help them, then your products or services won’t seem like a viable solution for them.
Set yourself apart from your competitors. Finding an unmet need in your market to sell to customers will make your business unique. And you should always be on top of market trends that can help your business plan be as successful as possible.
A failure to clearly define and understand your market, target customers, and their buying habits will not get you the sales you need.
3. Neglecting Social Media and SEO
Since most people use social media and search regularly throughout the day, you are missing out on a very large customer base by ignoring SEO and social media platforms. An online presence it crucial in today’s digital world where many people search, shop, and do research online (especially on mobile).
An SEO campaign will help attract more visitors to your website, especially those who are looking specifically for your products and services online. And staying active on social media allows you to engage with users and increase brand awareness.
4. Trying to Do it All
Entrepreneurs often try to take on multiple roles, including tasks that they don’t necessarily have the time or skills for. This ends up wasting time that could have been better spent on something productive for your business.
5. Not Being Prepared for Growth
Sometimes businesses experience rapid growth overnight. While this is a sign of success, being ill-prepared for it can mean the end of your business. Whether it’s not having enough staff to take care of incoming sales and phone calls, having strained servers or inventory problems, this all leads to poor customer service, which could end up diminishing your customer base.
6. Lack of Expertise
To successfully run a business, it takes a good understanding of business management, leadership, marketing, sales, and finances. If you have trouble in any of these areas, your business will suffer.
What Outsourcing Solutions You Should Consider
If you’re seeing a correlation between the above reasons and your own struggling business, consider outsourcing. Save time, money, and your business by outsourcing one or more of these scalable business services:
- Social media;
- Web design; and,
Successful entrepreneurs do what they’re best at, and often outsource the rest. These services will take care of the skills you may be lacking or simply don’t have the time or resources for. The ultimate goal is to help focus your business in the right direction and allot more time to prioritize your core business goals.
Since there are so many outsourcing solutions available, think about the skills your business is lacking, and consider outsourcing those skills. And if you do become a success overnight, outsourcing is scalable enough to handle the demands of rapid growth—i.e. with customer support services.
Common outsourced business skills include:
- Executive or highly-skilled expertise—i.e. a CFO-level person;
- Highly repetitive tasks—i.e. data entry, shipping inventory, and accounts payable;
- Specialized knowledge—i.e. technical support or sales support with outbound marketing.
Other useful services to outsource include:
- Sales support for market research—conducting surveys and interviews to learn more about consumers;
- Multichannel support, including managing social media queries;
- Customer support to ensure quality customer service that will keep customers coming back; and,
- Back office support to take care of repetitive day-to-day business operation tasks.
Outsourcing is a more efficient, temporary solution to get things back on track so your business doesn’t go under.
Keep doing what you do best, focus on what you love about your work and what made you start your business in the first place. Let the experts take care of the rest.
Latest posts by Michel Fortin (see all)
- Getting Started with Help Desk Services and Virtual Assistants - October 14, 2018
- Who’s Answering Your Phone? - August 14, 2018
- How Does Outsourcing Affect Company Culture? - July 14, 2018