Customer Support Holding You Back?
- Helpdesk support
- Email processing
- Presales questions
- Customer upselling
- Refund reduction
- Data entry
- Internet research
- Virtual assistance
- Content moderation
- Transcription services
- In-app support
- User testing
- Bug reporting
- Quality assurance
- Helpdesk tickets
- Live phone calls
- Voicemail returns
- Online/website chats
- Social media queries
- Welcome calls
- Account management
- Outbound marketing
- Lead qualification
- Surveys and interviews
- Project facilitation
- Account management
- Customer liaison
- Billing and reporting
- User documentation
Your Success is Our Priority
- Fast, accurate, and friendly service you can depend on
- Seamless integration—we step into any situation, no problem
- The skills and expertise to meet your support needs
- Flexible staff with schedules suited to your unique situation
- Adaptable and scalable solutions for all services
Flexible, Scalable, Affordable
We're only a fraction of the cost of hiring an employee.
Unlike most other customer support solutions, we don’t bill by the ticket or by the hour. We bill by average daily volume, and pass the savings on to you.
- No long-term contracts to lock you in
- Totally transparent pricing models
- Complete accountability and reporting
- No payroll to maintain or overhead
- Costs that scale to your needs
Robust Helpdesk Support
CASE STUDY FAT-BURNING MAN
Best-selling author of “The Wild Diet,” radio personality, top-10 app developer, and the man behind iTunes’ #1 health podcast, “The Fat-Burning Man Show,” Abel James is a worldwide powerhouse in the fitness and nutrition fields.
Since 2013, Supportibles has provided Abel with much needed frontlines customer and technical support, allowing his meteoric growth that has revolutionized the health and weight loss industries.
How We Work Together
So Much More Than Outsourcing
Forget what you thought you knew about outsourcing.
With experienced, literate, courteous, North American staff who integrate and seamlessly work with your existing systems and current workers, the only difference you’ll see is how much you’re able to get done.
It’s Easier with Supportibles
- Knowledgebase and FAQ creation
- Comprehensive customer support portal
- Regular performance audit reports
- Fully compatibility with your existing tools
- Worry-free HR management you can trust